Questions about Pro, having trouble with the extension, or just want to say something? Here's how to reach us.
For anything — general questions, bug reports, feature requests, or just to say hello. We read every message.
yt.transcript.search@gmail.com →Haven't received your licence key? Having trouble activating? Email us and we'll sort it out promptly — usually within the hour.
Email about Pro →Something not working as expected? Tell us what happened, which video you were on, and what browser you're using. Screenshots always welcome.
Report a bug →Have an idea for something we should add? We'd genuinely love to hear it. The best features often come from users.
Share your idea →Response time: We aim to reply to all messages within 8 hours during normal hours. Pro licence keys are always delivered within 8 hours of payment.
Looking for a quick answer? Many common questions are already answered on the FAQ page.